Service_manual_of_R32_Pular_Pg30-70

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Sayfa 1

6. Function and Control

6.2 Brief Description of Models and Functions

●Indoor Unit

1.Basic function of system
(1)Cooling mode

(1) Under this mode, fan and swing operates at setting status. 
Temperature setting range is 16~30

OC. 
(2) During malfunction of outdoor unit or the unit is stopped 
because of protection, indoor unit keeps original operation status.
(2)Drying mode

(1) Under this mode, fan operates at low speed and swing 
operates at setting status. Temperature setting range is 16~30

OC. 
(2) During malfunction of outdoor unit or the unit is stopped 
because of protection, indoor unit keeps original operation status. 
(3) Protection status is same as that under cooling mode.
(4) Sleep function is not available for drying mode.
(3)Heating mode

OC. 
(2) Working condition and process for heating mode:
When turn on the unit under heating mode, indoor unit enters into 
cold air prevention status. When the unit is stopped or at OFF 
status, and indoor unit has been started up just now, the unit 
enters into residual heat-blowing status.
(4)Working method for AUTO mode:

(1) Under this mode, Temperature setting range is 16~30

1.Working condition and process for AUTO mode:
a.Under AUTO mode, standard heating Tpreset=20

OC and 
standard cooling Tpreset=25

OC. The unit will switch mode 
automatically according to ambient temperature.
2.Protection function
a. During cooling operation, protection function is same as that 
under cooling mode.
b. During heating operation, protection function is same as that 

under heating mode.
3. Display: Set temperature is the set value under each condition. 
Ambient temperature is (Tamb.-Tcompensation) for heat pump 
unit and Tamb. for cooling only unit. 
4. If theres I feel function, Tcompensation is 0. Others are same 
as above.
(5)Fan mode

Under this mode, indoor fan operates at set fan speed. 
Compressor, outdoor fan, 4-way valve and electric heating tube 
stop operation. Indoor fan can select to operate at high, medium, 

low or auto fan speed. Temperature setting range is 16~30

2. Other control 
(1) Buzzer

Upon energization or availably operating the unit or remote 
controller, the buzzer will give out a beep.
(2) Auto button

If press this auto button when turning off the unit, the complete 
unit will operate at auto mode. Indoor fan operates at auto fan 

30
Technical Information

Service Manual

speed and swing function is turned on. Press this auto button at 
ON status to turn off the unit.
(3) Auto fan

Heating mode: During auto heating mode or normal heating ode, 
auto fan speed will adjust the fan speed automatically according 
to ambient temperature and set temperature.
(4) Sleep

After setting sleep function for a period of time, system will adjust 
set temperature automatically.
(5) Timer function:

General timer and clock timer functions are compatible by 
equipping remote controller with different functions.
(6) Memory function

memorize compensation temperature, off-peak energization value.
Memory content: mode, up&down swing, light, set temperature, 
set fan speed, general timer (clock timer can't be memorized).
After power recovery, the unit will be turned on automatically 
according to memory content.
(7) Health function

During operation of indoor fan, set health function by remote 
controller. Turn off the unit will also turn off health function.
Turn on the unit by pressing auto button, and the health is 
defaulted ON.
(8)I feel control mode

After controller received I feel control signal and ambient 
temperature sent by remote controller, controller will work 
according to the ambient temperature sent by remote controller.
(9)Entry condition for compulsory defrosting function

When turn on the unit under heating ode and set temperature is 
16
OC (or 16.5

OC by remote controller), press “ , 
, 
, 
, 
, 
” 
button successively within 5s and then indoor unit will enter into 

compulsory defrosting setting status:
(1) If theres only indoor units controller, it enters into indoor normal 
defrosting mode.
(2) If theres indoor units controller and outdoor units controller, 
indoor unit will send compulsory defrosting mode signal to outdoor 
unit and then outdoor unit will operate under normal defrosting 
mode. After indoor unit received the signal that outdoor unit has 
entered into defrosting status, indoor unit will cancel to send 
compulsory mode to outdoor unit. If outdoor unit hasnt received 
feedback signal from outdoor unit after 3min, indoor unit will also 
cancel to send compulsory defrosting signal.
(10)Refrigerant recovery function: 

OC.

Enter into Freon recovery mode actively: Within 5min after 
energization, turn on the unit at 16

OC under cooling mode, and 
press light button for 3 times within 3s to enter into Freon recovery 
mode. Fo is displayed and Freon recovery mode will be sent to 
outdoor unit.
(11)Ambient temperature display control mode

1. When user set the remote controller to display set temperature 

Sayfa 2

6. Function and Control

Service Manual

(corresponding remote control code: 01), current set temperature 
will be displayed. 
2. Only when remote control signal is switched to indoor ambient 
temperature display status (corresponding remote control code: 
10) from other display status (corresponding remote control code: 
00, 01,11),controller will display indoor ambient temperature for 3s 
and then turn back to display set temperature.
Under this mode, indoor fan operates at set fan speed. 
Compressor, outdoor fan, 4-way valve and electric heating tube 
stop operation. Indoor fan can select to operate at high, medium, 

low or auto fan speed. Temperature setting range is 16~30

(12)Off-peak energization function:

Adjust compressors minimum stop time. The original minimum 
stop time is 180s and then we change to: 
The time interval between two start-ups of compressor can't be 
less than 180+Ts(0≤T≤15). T is the variable of controller. Thats to 
say the minimum stop time of compressor is 180s~195s. Read-
in T into memory chip when refurbish the memory chip each time. 
After power recovery, compressor can only be started up after 
180+T s at least.
(13) SE control mode

The unit operates at SE status. 
(14) X-fan mode

When X-fan function is turned on, after turn off the unit, indoor fan 
will still operate at low speed for 2min and then the complete unit 
will be turned off. When x-fan function is turned off, after turn off 
the unit, the complete unit will be turned off directly.
(15) 8

OC heating function

Under heating mode, you can set 8

OC heating function by remote 
controller. The system will operate at 8

OC set temperature. 
(16)Turbo function

Turbo function can be set under cooling and heating modes. 
Press Fan Speed button to cancel turbo setting. Turbo function is 
not available under auto, drying and fan modes.

31
Technical Information

OC.

Sayfa 3

●Outdoor Unit

1. Cooling mode:

Working condition and process of cooling mode:

① When Tindoor ambient temperature≥Tpreset, unit enters into 

cooling mode. Indoor fan, outdoor fan and compressor start 

operation. Indoor fan operates according to set fan speed.

② When Tindoor ambient temperature≤Tpreset-2℃, compressor 

stops operation and outdoor fan will stop 30s later. Indoor fan 

operates according to set fan speed.

③ When Tpreset-2℃<Tindoor ambient temperature <Tpreset, 

unit operates according to the previous status.

Under cooling mode, 4-way valve is not energized. Temperature 

setting range is 16~30
℃. If compressor stops because of 

malfunction in cooling mode, indoor fan and swing motor will work 

according to the original status.

2. Drying mode

(1) Working condition and process of drying mode

① When Tindoor ambient temperature >Tpreset, unit will be in 

drying mode. Outdoor fan and compressor start operation while 

indoor fan will operate at low fan speed.

② When Tpreset-2℃≤Tindoor ambient temperature≤Tpreset, unit 

operates according to the previous status.

③ When Tindoor ambient temperature <Tpreset-2
℃, 

compressor stops operation and outdoor fan will stop 30s later.

(2) Under drying mode, 4-way valve is not energized. Temperature 

setting range is 16~30℃.

(3) Protection function: same as in cooling mode.

3. Fan mode

(1) Under this mode, indoor fan can select different fan speed 

(except Turbo) or auto fan speed. Compressor, outdoor fan and 

4-way valve all stop operation.

(2) In fan mode, temperature setting range is 16~30℃.

4. Heating mode

Working condition and process of heating mode:

① W h e n T p r e s e t - ( Ti n d o o r a m b i e n t t e m p e r a t u r e -

Tcompensation)≥1℃, unit enters into heating mode. Compressor, 

outdoor fan and 4-way valve start operation.

② When -2
℃
<Tpreset-(Tindoor ambient temperature-

Tcompensation) <1℃, unit operates according to the previous

status.

③ W h e n T p r e s e t - ( Ti n d o o r a m b i e n t t e m p e r a t u r e -

Tcompensation)≤-2 ℃, compressor stops operation and outdoor 

fan will stop 30s later. Indoor fan will be in residual-heat blowing 

status.

④ When unit is turned off under heating mode or changed to other 

modes from heating mode, 4-way valve will be power-off 2min 

after compressor stops working (compressor is in operation status 

under heating mode).

⑤ When Toutdoor ambient temperature >30
℃, compressor 

stops operation immediately. Outdoor fan will stop 30s later.

32
Installation and Maintenance

Service Manual

⑥ Under the condition that compressor is turned on, when unit 

is changed to heating mode from cooling or drying mode, 4-way 

valve will be energized in 2~3mins delay.

Note: Tcompensation is determined by IDU and ODU. If IDU 

controls the compensation temperature, then Tcompensation is

determined according to the value sent by IDU to ODU; If 

IDU does not control the compensation temperature, then 

Tcompensation will default to 3℃ by the ODU.

5. Freon recovery mode

After the Freon recovery signal from IDU is received, cooling at 

rated frequency will be forcibly turned on to recover Freon.

Indoor unit will display Fo. If any signal from remote controller is 

received, unit will exit from Freon recovery mode and indoor unit 

stops displaying Fo.

6. Compulsory defrosting

If unit is turned on under heating mode and set temperature is 

16
℃ (by remote controller), press “
, 
, 
, 
, 
, 
” within 

5s, unit will enter into compulsory defrosting mode and send the 

signal to ODU. When the compulsory defrosting signal from ODU 

is received, IDU will exit from the compulsory defrosting mode and 

stop sending the signal to ODU.

After ODU receives the compulsory defrosting code, it will start 

compulsory defrosting. Defrosting frequency and opening

angle will be the same as in normal defrosting mode. When 

compulsory defrosting is finished, the complete unit resumes

original status.

7. Auto mode

Auto mode is determined by controller of IDU. See IDU logic for 

details.

8. 8
OC heating

OC. Display board of IDU displays 8

OC. Under 

Set temperature is 8

this mode, “Cold air prevention” function is shielded.

If compressor is operating under this mode, fan speed will adjust 

according to auto fan speed; if compressor stops operation

under this mode, indoor fan will be in residual-heat blowing status.

When power on, communication light will be blinking in a 
normal way (after receiving a group of correct signals,
blinking stops for 0.2s~0.3s). If theres no communication, 
communication light will be always on. If other ODU has
malfunction, communication light will be on for 1s and off for 
1s in a circular way.

Sayfa 4

Service Manual

6.3 GREE+ App Operation Manual

Control Flow Chart

Home Wi-Fi
Gree

intelligent

home
appliances

Home wireless router

Operating Systems

Requirement for User's smart phone:

iOS system
Support iOS7.0 and 
above version 

Download and installation

GREE+ App Download Linkage 

Scan the QR code or search "GREE+" in the application market to download and install it. When "GREE+" App is installed, register the 
account and add the device to achieve long-distance control and LAN control of Gree smart home appliances. 
For more information, please refer to "Help" in App.

33
Installation and Maintenance

Internet

Gree Cloud

Cellular/
Other Wi-FI

Home Wi-Fi

GREE+ APP

Android system
Support Android 4.4 and 
above version

Sayfa 5

6.4 Ewpe Smart App Operation Manual

Control Flow Chart

intelligent

Home Wi-Fi

home
appliances

Home wireless router

Operating Systems

Requirement for User's smart phone:

iOS system
Support iOS7.0 and 
above version 

Download and installation

App Download Linkage 

Scan the QR code or search "Ewpe Smart" in the application market to download and install it. When "Ewpe Smart" App is installed, 
register the account and add the device to achieve long-distance control and LAN control of smart home appliances. 
For more information, please refer to "Help" in App.

34
Installation and Maintenance

Service Manual

Internet

Cloud

Cellular/
Other Wi-FI

Home Wi-Fi

APP

Android system
Support Android 4.4 and 
above version

Sayfa 6

7. Notes for Installation and Maintenance

Service Manual

Safety Precautions: Important!

Please read the safety precautions carefully before 
installation and maintenance.

The following contents are very important for installation and 
maintenance.

Please follow the instructions below.

●The installation or maintenance must accord with the 
instructions.

●Comply with all national electrical codes and local electrical 
codes.

●Pay attention to the warnings and cautions in this manual.

●All installation and maintenance shall be performed by 
distributor or qualified person.

●All electric work must be performed by a licensed technician 
according to local regulations and the instructions given in 
this manual.

●Be caution during installation and maintenance. Prohibit 
incorrect operation to prevent electric shock, casualty and 
other accidents.

WARNINGS

Electrical Safety Precautions:

1. Cut off the power supply of air conditioner before checking 
and maintenance.

2. The air condition must apply specialized circuit and 
prohibit share the same circuit with other appliances.

3. The air conditioner should be installed in suitable location 
and ensure the power plug is touchable.

4. Make sure each wiring terminal is connected firmly during 
installation and maintenance.

5. Have the unit adequately grounded. The grounding wire 
can't be used for other purposes.

6. Must apply protective accessories such as protective 
boards, cable-cross loop and wire clip.

7. The live wire, neutral wire and grounding wire of power 
supply must be corresponding to the live wire, neutral wire 
and grounding wire of the air conditioner.  

8. The power cord and power connection wires can't be 
pressed by hard objects.

9. If power cord or connection wire is broken, it must be 
replaced by a qualified person.

10. If the power cord or connection wire is not long enough, 
please get the specialized power cord or connection wire 
from the manufacture or distributor. Prohibit prolong the wire 
by yourself.

35
Installation and Maintenance

11. For the air conditioner without plug, an air switch must 
be installed in the circuit. The air switch should be all-pole 
parting and the contact parting distance should be more than 
3mm.

12. Make sure all wires and pipes are connected properly and 
the valves are opened before energizing.

13. Check if there is electric leakage on the unit body. If yes, 
please eliminate the electric leakage.

14. Replace the fuse with a new one of the same specification 
if it is burnt down; dont replace it with a cooper wire or 
conducting wire.

15. If the unit is to be installed in a humid place, the circuit 
breaker must be installed.

Installation Safety Precautions:

1. Select the installation location according to the requirement 
of this manual.(See the requirements in installation part)

2. Handle unit transportation with care; the unit should not be 
carried by only one person if it is more than 20kg.

3. When installing the indoor unit and outdoor unit, a 
sufficient fixing bolt must be installed; make sure the 
installation support is firm.

4. Ware safety belt if the height of working is above 2m.

5. Use equipped components or appointed components 
during installation.

6. Make sure no foreign objects are left in the unit after 
finishing installation.

Refrigerant Safety Precautions:

1. When refrigerant leaks or requires discharge during 
installation, maintenance, or disassembly, it should be 
handled by certified professionals or otherwise in compliance 
with local laws and regulations.

2.Avoid contact between refrigerant and fire as it generates 
poisonous gas; Prohibit prolong the connection pipe by 
welding.

3. Apply specified refrigerant only. Never have it mixed with 
any other refrigerant. Never have air remain in the refrigerant 
line as it may lead to rupture or other hazards.

4. Make sure no refrigerant gas is leaking out when 
installation is completed.

5. If there is refrigerant leakage, please take sufficient 
measure to minimize the density of refrigerant.

6. Never touch the refrigerant piping or compressor without 
wearing glove to avoid scald or frostbite.

Improper installation may lead to fire hazard, 
explosion, electric shock or injury.

Sayfa 7

7. Notes for Installation and Maintenance

Safety Precautions for Installing and Relocating the Unit:

To ensure safety, please be mindful of the following precautions. 

WARNINGS

1. When installing or relocating the unit, be sure to 
keep the refrigerant circuit free from air or substances 
other than the specified refrigerant.

Any presence of air or other foreign substance in the refrigerant 
circuit will cause system pressure rise or compressor rupture, 
resulting in injury.

2.When installing or moving this unit, do not charge 
the refrigerant which is not comply with that on the 
nameplate or unqualified refrigerant.

Otherwise, it may cause abnormal operation, wrong action, 
mechanical malfunction or even series safety accident.

3.When refrigerant needs to be recovered during 
relocating or repairing the unit, be sure that the unit is 
running in cooling mode.Then, fully close the valve at 
high pressure side (liquid valve).About 30-40 seconds 
later, fully close the valve at low pressure side (gas 
valve), immediately stop the unit and disconnect power. 
Please note that the time for refrigerant recovery 
should  not exceed 1 minute. 

If refrigerant recovery takes too much time, air may be sucked in 
and cause pressure rise or compressor rupture, resulting in injury. 

4.During refrigerant recovery, make sure that liquid 
valve and gas valve are fully closed and power is 
disconnected before detaching the connection pipe. 

If compressor starts running when stop valve is open and 
connection pipe is not yet connected, air will be sucked in and 
cause pressure rise or compressor rupture, resulting in injury.

36
Installation and Maintenance

Service Manual

5.When installing the unit, make sure that connection 
pipe is securely connected before the compressor 
starts running.

If compressor starts running when stop valve is open and 
connection pipe is not yet connected, air will be sucked in and 
cause pressure rise or compressor rupture, resulting in injury.

6.Prohibit installing the unit at the place where there 
may be leaked corrosive gas or flammable gas.

If there leaked gas around the unit, it may cause explosion and 
other accidents.

7.Do not use extension cords for electrical connections. 
If the electric wire is not long enough, please contact 
a local service center authorized  and ask for a proper 
electric wire.

Poor connections may lead to electric shock or fire.

8.Use the specified types of wires for electrical 
connections between the indoor and outdoor units. 
Firmly clamp the wires so that their terminals receive 
no external stresses.

Electric wires with insufficient capacity, wrong wire connections 
and insecure wire terminals may cause electric shock or fire.

Sayfa 8

Service Manual

Appliance filled 
with flammable
gas R32.

Before use the 
appliance, read 
the owner’s ma-
nual first.

To realize the function of the air conditioner unit, 
a special refrigerant circulates in the system. 
The used refrigerant is the fluoride R32, which 
is specially cleaned. The refrigerant is flammable 
and inodorous. Furthermore, it can lead to ex-
plosion under certain conditions. But the flam-
mability of the refrigerant is very low. It can be 
ignited only by fire. 

Compared to common refrigerants, R32 is a 
nonpolluting refrigerant with no harm to the 
ozonosphere. The influence upon the green- 
house effect is also lower. R32 has got very 
good thermodynamic features which lead to a 
really high energy efficiency. The units there 
fore need a less filling.

WARNING

Do not use means to accelerate the defrosting 
process or to clean, other than those recomm-
ended by the manufacture. Should repair be 
necessary, contact your nea rest authorized 
Service Centre. Any repairs carried out by unq-
ualified personnel may be dangerous. The app-
liance shall be stored in a room without contin-
uously operating ignition sources. (for example: 
open flames, an operating gas appliance or an
operating electric heater.) Do not pierce or burn. 
Appliance shall be installed, operated and stored 
in a room with a floor area larger than X m .

  (Please refer to table "a" in section of " Safety 

operation of flammable refrigerant "  for space X.) 
Appliance filled with flammable gas R32 . For 
repairs, strictly follow manufacturer’s instructions 
only . Be aware that refrigerants may not contain 
an odour . Read specialist’s manual.

37
Installation and Maintenance

This appliance is not intended for use by persons
 (including children) with reduced physical, sensory 
or 
d 
n
a
 
e
c
n
eir
e
p
x
e
 f
o
 k
c
al r
o
 ,s
eitilib
a
p
a
c la
t
n
e
m
knowledge, unless they have been given superv-
ision or instruction concerning use of the applia-
nce by a person responsible for their safety. 
Children should be supervised to ensure that th-
ey do not play with the appliance.    

Before install the
appliance, read 
the installation 
manual first.

Before repair the 
appliance, read 
the service ma-
nual first.

Frequency band(s) in which the radio equipment
1) 

operates: 2400MHz-2483.5MHz
2) Maximum radio-frequency power transmitted

in the frequency band(s) in which the radio
equipment operates: 20dBm

R32: 675 

This marking indicates that this prod-
uct should not be disposed with other
house hold wastes. To prevent possib-
le harm to the environment or human
health from uncontrolled waste throu-

ghout the EU. To prevent possible harm to the en-
vironment or human health. 

From uncontrolled waste disposal, recycle it res-
ponsibly to promote the sustainable reuse of 
material resources. To return your used device, 
please use the return and collection systems or
contact the retailer where the product was pur-
chased. They can take this product for environ-
mental safe recycling. 
If it needs to install, move or maintain the air co-
nditioner, please contact dealer or local service
center to conduct it at first. Air conditioner must 
be installed, moved or maintained by appointed
unit. Otherwise, it may cause serious damage or
personal injury or death.     

Safety operation of flammable refrigerant

2

Qualification requirement for installation 
and maintenance man

All the work men who are engaging in the refrig-
eration system should bear the valid certification 
awarded by the authoritative organization and 
the qualification for dealing with the refrigeration 
system recognized by this industry. If it needs
other technician to maintain and repair the appl-
iance, they should be supervised by the person 
who bears the qualification for using the flamm-
able refrigerant.
It can only be repaired by the method suggested 
by the equipment’s manufacturer.

Sayfa 9

Installation notes

Check whether there is fire source or potential 
fire source in the maintenance area.

The air conditioner must be installed in a room
that is larger than the minimum room area. The 
minimum room area is shown on the nameplate 
or following table a.

- The naked flame is prohibited in the mainte-
   nance area; and the “no smoking” warning 

   board should be hanged.

Check whether the appliance mark is in good 
condition.

It is not allowed to drill hole or burn the connec-
tion pipe.

- Replace the vague or damaged warning mark.

Leak test is a must after installation.

table a - Minimum room area ( m  )
2

Welding

If you should cut or weld the refrigerant system 
pipes in the process of maintaining, please foll-
ow the steps as below:

Charge 
amount
 (kg)
location
floor 

mounted
wall 
window 
mounted
mounted
ceiling 

a. Shut down the unit and cut power supply
b. Eliminate the refrigerant

/
/

/

/

≤1.2

c. Vacuuming
d.
e. Cutting or welding

  1.3

14.5

1.6

5.2

1.1

Clean it with N2 gas

  1.4

16.8

6.1

1.9

1.3

f. Carry back to the service spot for welding

The refrigerant should be recycled into the sp-
ecialized storage tank.

2.1

1.4

  1.5

19.3

7

1.6

  1.6

  22

2.4

7.9

Make sure that there isn’t any naked flame ne-
ar the outlet of the vacuum pump and it’s well-
ventilated.

  1.7

2.8

1.8

24.8

8.9

  1.8

27.8

10

3.1

2.1

Filling the refrigerant

Use the refrigerant filling appliances specia-
lized for R32. Make sure that different kinds 
of refrigerant won’t contaminate with each other.
The refrigerant tank should be kept upright at 
the time of filling refrigerant.

  1.9

3.4

2.3

  31

11.2

2

3.8

2.6

 34.3

12.4

2.8

   2.1

 37.8

13.6

4.2

Stick the label on the system after filling is fin-
ished (or haven’t finished).
Don’t overfilling.

   2.2

4.6

3.1

 41.5

 15

5

   2.3

 45.4

16.3

3.4

After filling is finished, please do the leakage 
detection before test running; another time of 
leak detection should be done when it’s removed.

   2.4

 49.4

17.8

5.5

3.7

   2.5

 53.6

19.3

6

4

Safety instructions 
for transportation and storage

Maintenance notes

Please use the flammable gas detector to ch-
eck before unload and open the container.

Check whether the maintenance area or the ro- 
om area meet the requirement of the nameplate.
- It’s only allowed to be operated in the rooms 

No fire source and smoking.
According to the local rules and laws.

  that meet the requirement of the nameplate.
Check whether the maintenance area is well-
ventilated.

- The continuous ventilation status should be 

  kept during the operation process.

38
Installation and Maintenance

Service Manual

Sayfa 10

7. Notes for Installation and Maintenance

Service Manual

Main Tools for Installation and Maintenance

Level meter
Measuring tape

Drill head
Electric drill

Torque wrench
Open-end wrench
Inner hexagon 

Vacuum pump

Pressure meter

Pipe cutter

Pipe bender
Pipe expander

Electronic scale
Refrigerant container

39
Installation and Maintenance

Screw driver

Impact drill

Electroprobe

Universal meter

Electronic 
leakage detector

spanner

Pipe pliers
Pipe pliers

Soldering appliance

Sayfa 11

Service Manual
8. Installation

8.1 Installation Dimension Diagram

Space to the ceiling

At least 15cm

Space to the wall

At least 15cm

At least 15cm
Space to the wall

At least 300cm
Space to the obstruction
Space to the floor

At least 250cm

Space to the obstruction

At least 50cm

Space to the obstruction

At least 30cm

Drainage pipe

At least 30cm
Space to the wall

Space to the obstruction

At least 50cm

Space to the obstruction

At least 200cm

40
Installation and Maintenance

Sayfa 12

Installation Procedures
8. Installation

Service Manual

41
Installation and Maintenance

 Start installation

Preparation before installation

Prepare tools
Read the requirements 
for electric connection

select installation 
location

Select indoor unit 
installation location

Select outdoor unit 
installation location

Install the support of outdoor unit
(select it according to the actual situation)

Install wall-mounting 
frame, drill wall holes

Connect pipes of indoor 
unit and drainage pipe

Fix outdoor unit

Install drainage joint of outdoor unit 
(only for cooling and heating unit)

Connect wires of indoor unit

Bind up pipes and 
hang the indoor unit

Make the bound pipes pass 
through the wall hole and then
 connect outdoor unit

Connect pipes of outdoor unit

Connect wires of outdoor unit

Neaten the pipes

Vacuum pumping and leakage detection

Check after installation and test operation

Finish installation

Note: this flow is only for reference; please find the more detailed installation steps in this se

Sayfa 13

Service Manual
8. Installation

8.2 Installation Parts-checking 

No.
Name

1
Indoor unit

2
Outdoor unit

3
Connection pipe

4
Drainage pipe

5
Wall-mounting frame

6
Connecting cable(power cord)

7
Wall pipe

8
Sealing gum

9
Wrapping tape

10
Support of outdoor unit

11
Fixing screw

12
Drainage plug(cooling and heating unit)

13
Owners manual, remote controller

Note:

1.Please contact the local agent for installation.
2.Dont use unqualified power cord.

8.3 Selection of Installation Location

1. Basic Requirement:

Installing the unit in the following places may cause malfunction. If 
it is unavoidable, please consult the local dealer:

(1) The place with strong heat sources, vapors, flammable or 
explosive gas, or volatile objects spread in the air.

(2) The place with high-frequency devices (such as welding 
machine, medical equipment).

(3) The place near coast area.

(4) The place with oil or fumes in the air.

(5) The place with sulfureted gas.

(6) Other places with special circumstances.

(7) The appliance shall nost be installed in the laundry.

(8) It’s not allowed to be installed on the unstable or motive base 
structure(such as truck) or in the corrosive environment (such as 
chemical factory).

2. Indoor Unit:

(1)  There should be no obstruction near air inlet and air outlet.

(2) Select a location where the condensation water can be 
dispersed easily andwont affect other people.

(3) Select a location which is convenient to connect the outdoor 
unit and near the power socket.

(4)  Select a location which is out of reach for children.

(5) The location should be able to withstand the weight of indoor 
unit and wont increase noise and vibration.

(6) The appliance must be installed 2.5m above floor.

(7) Dont install the indoor unit right above the electric appliance.

(8) Please try your best to keep way from fluorescent lamp.

42
Installation and Maintenance

3. Outdoor Unit:
(1) Select a location where the noise and outflow air emitted by 
the outdoor unit will not affect neighborhood.
(2) The location should be well ventilated and dry, in which the 
outdoor unit wont be exposed directly to sunlight or strong wind.
(3) The location should be able to withstand the weight of outdoor 
unit.
(4) Make sure that the installation follows the requirement of 
installation dimension diagram.
(5) Select a location which is out of reach for children and far 
away from animals or plants.If it is unavoidable, please add fence 
for safety purpose.

8.4 Electric Connection Requirement
1. Safety Precaution
(1) Must follow the electric safety regulations when installing the 
unit.
(2) According to the local safety regulations, use qualified power 
supply circuit and air switch.
(3) Make sure the power supply matches with the requirement 
of air conditioner. Unstable power supply or incorrect wiring may 
result in electric shock,fire hazard or malfunction. Please install 
proper power supply cables before using the air conditioner.
(4) Properly connect the live wire, neutral wire and grounding wire 
of power socket.
(5) Be sure to cut off the power supply before proceeding any 
work related to electricity and safety.
(6) Do not put through the power before finishing installation.
(7) If the supply cord is damaged, it must be replaced by the 
manufacturer, its service agent or similarly qualified persons in 
order to avoid a hazard .
(8) The temperature of refrigerant circuit will be high, please keep 
the interconnection cable away from the copper tube.
(9) The appliance shall be installed in accordance with national 
wiring regulations.

(10) Appliance shall be installed, operated and stored in a room 
with a floor area larger than “X”m

2  (see table a).

Please notice that the unit is filled with 
flammable gas R32. Inappropriate treatment of 
the unit involves the risk of severe damages of 
people and material. Details to this refrigerant 
are found in chapter “refrigerant”.

2. Grounding Requirement:

(1) The air conditioner is the first class electric appliance.It must 
be properly grounding with specialized grounding device by a 
professional.

Please make sure it is always grounded effectively,otherwise it 
may cause electric shock.

(2) The yellow-green wire in air conditioner is grounding wire, 
which can't be used for other purposes.

(3) The grounding resistance should comply with national electric 
safety regulations.

(4) The appliance must be positioned so that the plug is 
accessible.

(5) An all-pole disconnection switch having a contact separation of 
at least 3mm in all poles should be connected in fixed wiring.

(6) Including an air switch with suitable capacity, please note 
the following table. Air switch should be included magnet buckle 
and heating buckle function, it can protect the circuit-short and 
overload. (Caution: please do not use the fuse only for protect the 
circuit)

Model
Air switch capacity
Power cord
7/9K
10A
3G1.0
18K
16A
3G1.5
21/24/28K
25A
3G2.5

Sayfa 14

Service Manual
8. Installation

8.5 Installation of Indoor Unit

4. Outlet Pipe

(1) The pipe can be led out in the direction of right, rear right, left 
or rear left.(As show in Fig.3)

1. Choosing Installation Iocation

Recommend the installation location to the client and then confirm 
it with the client.

(2) When selecting leading out the pipe from left or right, please 
cut off the corresponding hole on the bottom case.(As show in 
Fig.4)

2. Install Wall-mounting Frame

(1) Hang the wall-mounting frame on the wall; adjust it in 
horizontal position with the level meter and then point out the 
screw fixing holes on the wall.

Left
Right

(2) Drill the screw fixing holes on the wall with impact drill (the 
specification of drill head should be the same as the plastic 
expansion particle) and then fill the plastic expansion particles in 
the holes.

Cut off
the hole

Left

Rear left

Right
Rear right

Fig.3
Fig.4

(3) Fix the wall-mounting frame on the wall with tapping screws 
and then check if the frame is firmly installed by pulling the frame. 
If the plastic expansion particle is loose, please drill another fixing 
hole nearby.

5. Connect the Pipe of Indoor Unit

(1) Aim the pipe joint at the corresponding bellmouth.(As show in 
Fig.5)

3. Install Wall-mounting Frame

(2) Pretightening the union nut with hand.

(1) Choose the position of piping hole according to the direction of 
outlet pipe. The position of piping hole should be a little lower than 
the wall-mounted frame,shown as below.(As show in Fig.1)

(3) Adjust the torque force by referring to the following sheet. 
Place the open-end wrench on the pipe joint and place the 
torque wrench on the union nut. Tighten the union nut with torque 
wrench.(As show in Fig.6) 

Mark in the middle of it

Wall

(4) Wrap the indoor pipe and joint of connection pipe with 
insulating pipe, and then wrap it with tape.(As show in Fig.7)

Space

Wall

to the

Space

wall
above
150mm
Left

to the

wall
above
150mm

Open-end 
wrench

Right

(Rear piping hole)

Level meter

Union nut
Union nut
Pipe joint
Pipe

(For some models)
(Rear piping hole)

Pipe

Torque wrench

Fig.1

Indoor pipe

Fig.5
Fig.6

(2) Open a piping hole with the diameter of Φ55mm or Φ70mm on 
the selected outlet pipe position. In order to drain smoothly, slant 
the piping hole on the wall slightly downward to the outdoor side 
with the gradient of 5-10°.(As show in Fig.2)

Indoor
Outdoor

Insulating pipe

Fig.7

5-10°
Φ55/70mm 

Refer to the following table for wrench moment of force:

Fig.2

Piping size
Tightening torque(N.m)

Note:

1/4”
15~20

Pay attention to dust prevention and take relevant safety 

3/8”
30~40

measures when opening the hole.

1/2”
45~55

5/8”
60~65

3/4”
70~75

43
Installation and Maintenance

Sayfa 15

Service Manual
8. Installation

6. Install Drain Hose

9/18/21/24/28K
7K

(1) Connect the drain hose to the outlet pipe of indoor unit.(As 
show in Fig.8)

Fig.13

3
2
N(1)

3
2
N(1)

brown
green
yellow-

black
blue
brown
green
yellow-

black
blue

(2) Bind the joint with tape.(As show in Fig.9)

Outdoor unit connection

Outdoor unit connection

Drain hose

Outlet pipe

Note: The wiring connect is for reference only, please refer to 
the actual one.

Drain hose

Outlet

(4) Put wiring cover back and then tighten the screw.

Tape

pipe

(5) Close the panel.

Fig.8
Fig.9

Note:

Note:

(1) All wires of indoor unit and outdoor unit should be connected 
by a professional.

(1) Add insulating pipe in the indoor drain hose in order to 

(2) If the length of power connection wire is insufficient, please 
contact the supplier for a new one. Avoid extending the wire by 
yourself. 

prevent condensation.

(2) The plastic expansion particles are not provided.

(3) For the air conditioner with plug, the plug should be reachable 
after finishing installation.

(As show in Fig.10)

(4) For the air conditioner without plug, an air switch must be 
installed in the line. The air switch should be all-pole parting and 
the contact parting distance should be more than 3mm.

Drain hose

8. Bind up Pipe

Insulating pipe

(1) Bind up the connection pipe, power cord and drain hose with 
the band.(As show in Fig.14)

Fig.10

(2) Reserve a certain length of drain hose and power cord for 
installation when binding them. When binding to a certain degree, 
separate the indoor power and then separate the drain hose.(As 
show in Fig.15)

7. Connect Wire of Indoor Unit

(1) Open the panel, remove the screw on the wiring cover and 
then take down the cover.(As show in Fig.11)

(3) Bind them evenly.

Panel
Screw

(4) The liquid pipe and gas pipe should be bound separately at the 
end.

Indoor and
outdoor power cord

Indoor unit
Gas
pipe

Wiring cover

Fig.11

(2) Make the power connection wire go through the cable-cross 
hole at the back of indoor unit and then pull it out from the front 
side.(As show in Fig.12)

Liquid 
pipe

Drain hose
Band

Fig.14

Cable-cross

hole

Drain hose
Band
Connection pipe

Power connection

wire

Fig.12

(3) Remove the wire clip; connect the power connection wiresignal 
control wire (only for cooling and heating unit) to the wiring 
terminal according to the color; tighten the screw and then fix the 
power connection wire with wire clip.(As show in Fig.13)

Indoor power cord

Fig.15

44
Installation and Maintenance

Sayfa 16

Service Manual
8. Installation

Note:

(1) The power cord and control wire can't be crossed or winding.

(2) The drain hose should be bound at the bottom.

9. Hang the Indoor Unit

(1) Put the bound pipes in the wall pipe and then make them pass 
through the wall hole.

(2) Hang the indoor unit on the wall-mounting frame.

(3) Stuff the gap between pipes and wall hole with sealing gum.

(4) Fix the wall pipe.(As show in Fig.16)

(5) Check if the indoor unit is installed firmly and closed to the 
wall.(As show in Fig.17)

Indoor
Outdoor
Wall pipe
Sealing gum

Lower hook of
wall-mounting frame
Fig.16
Fig.17

Note:

Do not bend the drain hose too excessively in order to prevent 

blocking.

8.6 Installation of Outdoor unit

1. Fix the Support of Outdoor Unit(Select it according 
to the actual installation situation)

(1) Select installation location according to the house structure.

(2) Fix the support of outdoor unit on the selected location with 
expansion screws.

Note:

(1) Take sufficient protective measures when installing the outdoor 

unit.

(2) Make sure the support can withstand at least four times the 

unit weight.

(3) The outdoor unit should be installed at least 3cm above the 

floor in order to install drain joint.(As show in Fig.18)

(4) For the unit with cooling capacity of 2300W~5000W, 6 

expansion screws are needed; for the unit with cooling capacity of 

6000W~8000W, 8 expansion screws are needed; for the unit with 

cooling capacity of 10000W~16000W, 10 expansion screws are 

needed.

45
Installation and Maintenance

Drain vent

Chassis

Outdoor drain joint
Drain hose

At least 3cm above the floor

Fig.18
Fig.19

2. Install Drain Joint(Only for cooling and heating unit)

(1) Connect the outdoor drain joint into the hole on the chassis.

(2) Connect the drain hose into the drain vent.

(As show in Fig.19)

3. Fix Outdoor Unit

Upper hook

(1) Place the outdoor unit on the support.

(2) Fix the foot holes of outdoor unit with bolts.

(As show in Fig.20)

Foot holes

Handle

Foot holes

Valve cover

Fig.20
Fig.21

4. Connect Indoor and Outdoor Pipes

(1) Remove the screw on the right handle of outdoor unit and then 
remove the handle.(As show in Fig.21)

Note:(1) When there're multiple cables passing through it, the cross-
hole of handle should be knocked off and eliminate the sharp burrs 
for avoid damaging the cables.(As show in Fig.23)

(2) Only applicable for some models.

cross-hole

Fig.23

(2) Remove the screw cap of valve and aim the pipe joint at the 
bellmouth of pipe.(As show in Fig.24)

Liquid pipe

Pipe joint

Liquid
valve

gas pipe

Union nut

gas valve

Fig.24

Sayfa 17

8. Installation

(3) Pretightening the union nut with hand.

(4) Tighten the union nut with torque wrench .

Refer to the following table for wrench moment of force:

Piping size
Tightening torque(N.m)

1/4”
15~20

3/8”
30~40

1/2”
45~55

5/8”
60~65

3/4”
70~75

5. Connect Outdoor Electric Wire

(1) Remove the wire clip; connect the power connection wire and 
signal control wire (only for cooling and heating unit) to the wiring 
terminal according to the color; fix them with screws.(As show in 
Fig.25)

N(1)

2

L(3)

yellow-
green

brown

yellow-
green

blue black brown blue

(black)

N

L

Indoor unit connection

POWER

Fig.25

Note: the wiring connect is for reference only,please refer to the 

actual one.

(2) Fix the power connection wire and signal control wire with wire 
clip (only for cooling and heating unit).

Note:

(1) After tightening the screw, pull the power cord slightly to check 

if it is firm.

(2) Never cut the power connection wire to prolong or shorten the 

distance.

6. Installation connection wires of DRED module

(1) For the connection wire and power cord of DRED module, 
it’s suggested to use rubber cord that is pursuant to IEC 57 of 
IEC 60245. If the power cord and connection wire use H05VV-F 
or other conducting wires that are unsuitable for outdoors, we 
suggest user should install the power cord and connection wire in 
wire-leading ducts that are separated from rain and violet ray.

(2) DRED module should be installed indoors or inside an enclosed 
space that can prevent rain and violet ray.

(3)The connection wire of DRED module and the wire connecting 
indoor unit and outdoor unit shall share a same wire clip. Another 
wire clip is used to secure the power cord of outdoor unit
(as picture shows).
Note:Below picture is for reference. Please refer to actual products.

46
Installation and Maintenance

Service Manual

POWER

DRED module

connection
wires of
DRED
module

7. Neaten the Pipes

(1) The pipes should be placed along the wall, bent reasonably and 
hidden possibly. Min. semidiameter of bending the pipe is 10cm.

(2) If the outdoor unit is higher than the wall hole, you must set 
a U-shaped curve in the pipe before pipe goes into the room, in 
order to prevent rain from getting into the room.(As show in Fig.26)

The drain hose
can't raise
upwards.

Wall

U-shaped curve

Drain hose

Fig.26
Fig.27

Note:

(1) The through-wall height of drain hose shouldnt be higher than 
the outlet pipe hole of indoor unit.(As show in Fig.27)

(2) Slant the drain hose slightly downwards. The drain hose can't 
be curved, raised and fluctuant, etc.(As show in Fig.28)

(3) The water outlet can't be placed in water in order to drain 
smoothly.(As show in Fig.29)

The drain hose can't be fluctuant

The water outlet 
can't be placed
in water

The drain 
hose can't 
be fluctuant
The water 
outlet can't 
be fluctuant

Fig.28
Fig.29

Sayfa 18

8. Installation

Service Manual

8.8 Check after Installation and Test operation

8.7 Vacuum Pumping and Leak Detection

1. Check after Installation

1. Use Vacuum Pump

Check according to the following requirement after finishing 
installation.

(1) Remove the valve caps on the liquid valve and gas valve and 
the nut of refrigerant charging vent.

(2) Connect the charging hose of piezometer to the refrigerant 
charging vent of gas valve and then connect the other charging 
hose to the vacuum pump.

NO.
Items to be checked
Possible malfunction

1
Has the unit been installed 
firmly?

(3) Open the piezometer completely and operate for 10-15min to 
check if the pressure of piezometer remains in -0.1MPa.

2
Have you done the 
refrigerant leakage test?

(4) Close the vacuum pump and maintain this status for 1-2min 
to check if the pressure of piezometer remains in -0.1MPa. If the 
pressure decreases, there may be leakage.

3
Is heat insulation of pipeline 
sufficient?

4
Is water drained well?
It may cause condensation 
and water dripping.

(5) Remove the piezometer, open the valve core of liquid valve 
and gas valve completely with inner hexagon spanner.

Is the voltage of power 
supply according to the 
voltage marked on the 
nameplate?

(6) Tighten the screw caps of valves and refrigerant charging 
vent.(As show in Fig.30)

5

6
Is electric wiring and pipeline 
installed correctly?

Liquid valve

Piezometer

Lo
Hi

7
Is the unit grounded 
securely?

Gas valve

Valve cap

Refrigerant charging
vent

8
Does the power cord follow 
the specification?

Nut of refrigerant

9
Is there any obstruction in 
air inlet and air outlet?

Charging vent

10
The dust and sundries 
caused during installation 
are removed?

Vacuum pump

Inner hexagon
spanner

11
The gas valve and liquid 
valve of connection pipe are 
open completely?

Open
Close

12
Is the inlet and outlet of 
piping hole been covered?

Fig.30

2. Test Operation

2. Leakage Detection

(1) Preparation of test operation

(1) With leakage detector:

● The client approves the air conditioner installation.

Check if there is leakage with leakage detector.

● Specify the important notes for air conditioner to the client.

(2) With soap water:

(2) Method of test operation

If leakage detector is not available, please use soap water for 
leakage detection. Apply soap water at the suspected position and 
keep the soap water for more than 3min. If there are air bubbles 
coming out of this position, there's a leakage.

● Put through the power, press ON/OFF button on the remote 
controller to start operation.

● Press MODE button to select AUTO, COOL, DRY, FAN and 
HEAT to check whether the operation is normal or not.

● If the ambient temperature is lower than 16℃, the air 
conditioner can't start cooling.

47
Installation and Maintenance

The unit may drop, shake or 
emit noise.

It may cause insufficient 
cooling (heating) capacity.

It may cause condensation 
and water dripping.

It may cause malfunction or 
damage the parts.

It may cause malfunction or 
damage the parts.

It may cause electric 
leakage.

It may cause malfunction or 
damage the parts.

It may cause insufficient 
cooling (heating) capacity.

It may cause malfunction or 
damaging the parts.

It may cause insufficient 
cooling (heating) capacity.

It may cause insufficient 
cooling(heating) capacity or 
waster eletricity.

Sayfa 19

9. Maintenance

9.1 Error Code List

Display Method 

Possible Causes(For specific maintenance 
method, please refer to the following procedure of 

Malfunction 

of Indoor Unit

A/C Status

Name

(Error Code)

troubleshooting)

Possible reasons: 
1. Refrigerant was superabundant; 
2. Poor heat exchange (including filth blockage of heat 
exchanger and bad radiating environment ); Ambient 
temperature is too high.
Anti-freezing
protection for
evaporator

During cooling and drying operation, 
except indoor fan operates, all loads 
stop operation.
During heating operation, the complete 
unit stops.

High pressure
protection of 
system

E1

E2
Not the error code. It’s the status code for the
operation.

System block 
or refrigerant 
leakage

The Dual-8 Code Display will show 
E3 until the low pressure switch stop 
operation.

1.Low-pressure protection 
2.Low-pressure protection of system 
3.Low-pressure protection of compressor 

E3

High discharge
temperature
protection of
compressor

During cooling and drying operation, 
compressor and outdoor fan stop while 
indoor fan operates. During heating 
operation, all loads stop.

Please refer to the malfunction analysis (discharge 
protection, overload).

E4

During cooling and drying operation, 
compressor and outdoor fan stop while 
indoor fan operates. During heating 
operation, all loads stop.

1. Supply voltage is unstable;
2. Supply voltage is too low and load is too high;
3. Evaporator is dirty.

Overcurrent
protection
E5

During cooling operation, compressor 
stops while indoor fan motor operates. 
During heating operation, the complete 
unit stops.

Communi-
cation
Malfunction

E6

Refer to the corresponding malfunction analysis.

High
temperature
resistant
protection

During cooling operation: compressor 
will stop while indoor fan will operate. 
During heating operation, the complete 
unit stops.

Refer to the malfunction analysis (overload, high temperature 
resistant).

E8

During cooling and drying operation, 
compressor will stop while indoor fan will 
operate;
During heating operation, the complete 
unit will stop

EEPROM
malfunction
EE

Replace outdoor control panel AP1

Limit/decrease
frequency due 
to high
temperature of 
module

Discharging after the complete unit is de-energized for 
20mins, check whether the thermal grease on IPM Module 
of outdoor control panel AP1 is sufficient and whether the 
radiator is inserted tightly.
If its no use, please replace control panel AP1.

EU
All loads operate normally, while 
operation frequency for compressor is 
decreased

1. No jumper cap insert on mainboard.
2. Incorrect insert of jumper cap.
3. Jumper cap damaged.
4. Abnormal detecting circuit of mainboard.

Malfunction
protection of
jumper cap

C5
Wireless remote receiver and button are 
effective, but can not dispose the related
command

When the outdoor unit receive signal of 
Gathering refrigerant ,the system will 
be forced to run under cooling mode for 
gathering refrigerant

Gathering 
refrigerant
F0

Nominal cooling mode

1. Loosening or bad contact of indoor ambient temp. sensor 
and mainboard terminal.
2. Components in mainboard fell down leads short circuit.
3. Indoor ambient temp. sensor damaged.(check with sensor
resistance value chart)
4. Mainboard damaged.
Indoor
evaporator
temperature
sensor is
open/short
circuited

Indoor ambient
temperature
sensor is
open/short 
circuited

During cooling and drying operation, 
indoor unit operates while other loads 
will stop; during heating operation, the 
complete unit will stop operation.

F1

1. Loosening or bad contact of Indoor evaporator temp. 
sensor and mainboard terminal.
2. Components on the mainboard fall down leads short 
circuit.
3. Indoor evaporator temp. sensor damaged.(check temp. 
sensor value chart for testing)
4. Mainboard damaged.

AC stops operation once reaches the 
setting temperature. Cooling, drying: 
internal fan motor stops operation while 
other loads stop operation; heating: AC
stop operation

F2

48
Installation and Maintenance

Service Manual

Sayfa 20

Service Manual
9. Maintenance

During cooling and drying operating, 
compressor stops while indoor fan 
operates; During heating operation, the 
complete unit will stop operation

Outdoor ambient
temperature sensor is
open/short circuited

F3

During cooling and drying operation, 
compressor stops while indoor fan will 
operate; During heating operation, the 
complete unit will stop operation.

Outdoor condenser
temperature sensor is
open/short circuited

F4

During cooling and drying operation, 
compressor will sop after operating for 
about 3 mins, while indoor fan will operate;
During heating operation, the complete unit 
will stop after operating for about 3 mins.

Outdoor discharge
temperature sensor is
open/short circuited

F5

Limit/decrease
frequency due to
overload

F6
All loads operate normally, while operation 
frequency for compressor is decreased

Decrease frequency 
due to overcurrent
F8
All loads operate normally, while operation 
frequency for compressor is decreased

Decrease frequency 
due to high air 
discharge

F9
All loads operate normally, while operation 
frequency for compressor is decreased

Limit/decrease
frequency due to
antifreezing

FH
All loads operate normally, while operation 
frequency for compressor is decreased
Poor air-return in indoor unit or fan speed is too low

During cooling and drying operation, 
compressor will stop while indoor fan will 
operate; During heating operation, the
complete unit will stop operation.

Voltage for DC bus-
bar is too high
PH

1. Measure the voltage of position L and N on wiring board 
(XT), if the voltage is higher than 150VAC, turn on the unit 
after the supply voltage is increased to the normal range.
2.If the AC input is normal, measure the voltage of electrolytic 
capacitor C on control panel (AP1), if its normal, theres 
malfunction for the circuit, please replace the control panel 
(AP1)
Compressor Min 
frequence in test state
P0
Showing during min. cooling or min. heating test

During cooling and drying operation, 
compressor will stop while indoor fan will 
operate;
During heating operation, the complete 
unit will stop

Voltage of DC bus-bar 
is too low 
PL

Compressor rated 
frequence in test state
P1
Showing during nominal cooling or nominal heating test

Compressor maximum 
frequence in test state
P2
Showing during max. cooling or max. heating test

Compressor 
intermediate 
frequence in test state

P3
Showing during middle cooling or middle heating test

During cooling and drying operation, 
compressor will stop while indoor fan will 
operate;
During heating operation, the complete 
unit will stop operation.

Overcurrent protection 
of phase current for 
compressor

P5

During cooling and drying operation, 
compressor will stop while indoor fan will 
operate;
During heating operation, the complete 
unit will stop

Charging malfunction 
of capacitor
PU

49
Installation and Maintenance

Outdoor temperature sensor hasnt been connected well or is 
damaged. Please check it by referring to the resistance table 
for temperature sensor)

Outdoor temperature sensor hasnt been connected well or is 
damaged. Please check it by referring to the resistance table 
for temperature sensor)

1.Outdoor temperature sensor hasnt been connected well 
or is damaged. Please check it by referring to the resistance 
table for temperature sensor)
2.The head of temperature sensor hasnt been inserted into 
the copper tube

Refer to the malfunction analysis (overload, high temperature 
resistant)

The input supply voltage is too low; System pressure is too 
high and overload

Overload or temperature is too high;  Refrigerant is 
insufficient; Malfunction of electric expansion valve (EKV)

1. Measure the voltage of position L and N on wiring board 
(XT), if the voltage is higher than 265VAC, turn on the unit 
after the supply voltage is increased to the normal range.
2.If the AC input is normal, measure the voltage of electrolytic 
capacitor C on control panel (AP1), if its normal, theres 
malfunction for the circuit, please replace the control panel 
(AP1)

Refer to the malfunction  analysis (IPM protection, loss of 
synchronism protection and overcurrent protection of phase 
current for compressor.

Refer to the part three—charging malfunction analysis of 
capacitor

Sayfa 21

During cooling and drying operation, 
compressor will stop while indoor fan will 
operate;
During heating operation, the complete 
unit will stop

Malfunction of module
temperature sensor 
circuit

P7

Replace outdoor control panel AP1

After the complete unit is de-energized for 20mins, check 
whether the thermal grease on IPM Module  of outdoor 
control panel AP1 is sufficient and whether the radiator is 
inserted tightly. If its no use, please replace control panel 
AP1.

During cooling operation, compressor will 
stop while indoor fan will operate; During 
heating operation, the complete unit will 
stop

Module high 
temperature
protection

P8

During cooling and drying operation, 
compressor will stop while indoor fan will 
operate;
During heating operation, the complete 
unit will stop operation.

1. Wiring terminal OVC-COMP is loosened. In normal state, 
the resistance for this terminal should be less than 1ohm. 
2.Refer to the malfunction analysis ( discharge protection, 
overload)

Overload protection 
for compressor
H3

During cooling and drying operation, 
compressor will stop while indoor fan will 
operate;
During heating operation, the complete 
unit will stop operation.

Refer to the malfunction analysis (IPM protection, loss of 
synchronism protection and overcurrent protection of phase 
current for compressor.

IPM protection
H5

Malfunction of zero-

cross detection circuit
U8
The complete unit stops
1.Power supply is abnormal;

2.Detection circuit of indoor control mainboard is abnormal.

1. Bad contact of DC motor feedback terminal.
2. Bad contact of DC motor control end.
3. Fan motor is stalling.
4. Motor malfunction.
5. Malfunction of mainboard revdetecting circuit.

Internal fan motor, external fan motor, 
compressor and electric heater stop 
operation,guide louver stops at present 
location.

Internal motor (fan 
motor) do not operate
H6

During cooling and drying operation, 
compressor will stop while indoor fan will 
operate;
During heating operation, the complete 
unit will stop operation.

Refer to the malfunction analysis (IPM protection, loss of 
synchronism protection and overcurrent protection of phase 
current for compressor.

Desynchro-nizing of 
compressor
H7

During cooling and drying operation, 
compressor will stop while indoor fan will 
operate;
During heating operation, the complete 
unit will stop operation.

PFC protection
HC

Refer to the malfunction analysis

Outdoor DC fan motor 
malfunction
L3
Outdoor DC fan motor malfunction lead to 
compressor stop operation, 

DC fan motor malfunction or system blocked or the connector 
loosed 

compressor stop operation and Outdoor 
fan motor will stop 30s latter , 3 minutes 
latter fan motor and compressor will restart

To protect the electronical components when detect high 
power 

power  protection
L9

Indoor unit and 
outdoor unit doesnt 
match

LP
compressor and Outdoor fan motor can't 
work 
Indoor unit and outdoor unit doesnt match

During cooling and drying operation, 
compressor will stop while indoor fan will 
operate;
During heating operation, the complete 
unit will stop operation.

Failure start-up
LC

Refer to the malfunction analysis

Heating 
indicator 

off for 
0.5s and 
then 
blinks 
for 10s

Defrosting will occur in heating mode. 
Compressor will operate while indoor fan 
will stop operation.

Defrosting

Not the error code. It’s the status code for the operation

If this malfunction occurs during heating 
operation, the complete unit will stop 
operation.

1.Supply voltage is lower than AC175V;
2.Wiring terminal 4V is loosened or broken;
3.4V is damaged, please replace 4V.

The four-way valve is
abnormal
U7

50
Installation and Maintenance

Service Manual

Sayfa 22

Service Manual

During cooling and drying operation, compressor 
will stop while indoor fan will operate;
During heating operation, the complete unit will 
stop

Malfunction of phase 
current detection 
circuit for compressor

U1

During cooling and drying operation, compressor 
will stop while indoor fan will operate;
During heating operation, the complete unit will 
stop

Malfunction of voltage
dropping for DC 
busbar

U3

During cooling and drying operation, the 
compressor will stop while indoor fan will operate; 
During heating operating, the complete unit will 
stop operation.

Malfunction of 
complete units current 
detection

U5

Cold air
prevention
protection

E9
Not the error code. It’s the status code for the operation.

Refrigerant
recovery
mode

Fo
Refrigerant recovery. The Serviceman operates it for 
maintenance.

Cool: compressor and outdoor fan stops
operation, while indoor fan operates;
Heat: compressor, outdoor fan and indoor
fan stop operation.

Undefined
outdoor unit
error

oE

Malfunction
of detecting
plate(WIFI )

JF
Loads operate normally, while the unit
can’t be normally controlled by APP.

Analysis or processing of some of the malfunction display:
1. Compressor discharge protection
Possible causes: shortage of refrigerant; blockage of air filter; poor ventilation or air flow short pass for condenser; the sys­
tem has noncondensing gas (such as air, water etc.); blockage of capillary assy (including filter); leakage inside four-way 
valve causes incorrect operation; malfunction of compressor; malfunction of protection relay; malfunction of discharge sen­
sor; outdoor temperature too high.
Processing method: refer to the malfunction analysis in the above section.
2. Low voltage overcurrent protection
Possible cause: Sudden drop of supply voltage.
3.Communication malfunction
Processing method: Check if communication signal cable is connected reliably.
4. Sensor open or short circuit
Processing method: Check whether sensor is normal, connected with the corre sponding position on the controller and if 
damage of lead wire is found.
5. Compressor over load protection
Possible causes: insufficient or too much refrigrant; blockage of capillary and increase of suction temp.; improper running of 
compressor, burning in or stuck of bearing, damage of discharge valve; malfunction of protector.
Processing method: adjust refrigerant amount; replace the capillary; replace the compressor; use universal meter to check if 
the contactor of compress or is fine when it is not overheated, if not replace the protector.
6. System malfunction
i.e.overload protection.When tube temperature(Check the temperature of outdoor heat exchanger when cooling and check 
the temperatur e of indoor heat exchanger when heating) is too high, protection will be activated.
Possible causes: Outdoor temperature is too high when cooling; insufficient outdoor air circulation; refrigerant flow malfunc­
tion.
please refer to the malfunction analysis in the previous section for handling method .
7. IPM module protection
Processing method:Once the module malfunction happens,if it persists for a long time and can not be selfcanceled, cut off 
the power and turn off the unit,and then re-energize the unit again after about 10 min.After repeating the procedure for sever 
times, if the malfunction still exists,replace the module.

51
Installation and Maintenance

Replace outdoor control panel AP1

Supply voltage is unstable

Theres circuit malfunction on outdoor units control panel 
AP1, please replace the outdoor units control panel AP1.

1. Outdoor ambient temperature exceeds the operation 
range of unit (eg: less than-20

oC for 
cooling; more than 30

oC or more than 60

oC for heating);
2. Failure startup of compressor?
3. Are wires of compressor not connected tightly?
4. Is compressor damaged?
5. Is main board damaged?

1. Main board of indoor unit is damaged;
2. Detection board is damaged;
3. The connection between indoor unit and
detection board is not good;

Sayfa 23

Service Manual

If malfunction occurs,corresponding code will display and the unit will resume normal until protection or 
malfunction disappears.

52
Installation and Maintenance

Sayfa 24

9. Maintenance

Service Manual

9.2 Procedure of Troubleshooting

●Indoor unit:  

1. Malfunction of Temperature Sensor F1, F2

Main detection points:

● Is the wiring terminal between the temperature sensor and the controller loosened or poorly contacted?

● Is there short circuit due to trip-over of the parts?

● Is the temperature sensor broken?

● Is mainboard broken?

Malfunction diagnosis process:

53
Installation and Maintenance

Start

Is the wiring terminal between the 
temperature sensor and the controller 

Yes

loosened or poorly contacted?

Insert the temperature 

sensor tightly

No

No

Is malfunction 

eliminated

Yes

Is there short circuit due to trip-

over of the parts

Make the parts upright

No

No

Is malfunction 

Yes

eliminated

Is the temperature sensor normal 
according to the resistance table?

No

Yes

Replace it with a 
temperature sensor with 

the same model

Yes

Is malfunction 

No

eliminated

Replace the mainboard with 

the same model.

Yes

End

Sayfa 25

Service Manual
9. Maintenance

2. Malfunction of Blocked Protection of IDU Fan Motor H6
Main detection points:
● SmoothlyIs the control terminal of PG motor connected tightly?
● SmoothlyIs the feedback interface of PG motor connected tightly?
● The fan motor can't operate?
● The motor is broken?
● Detectioncircuit of the mainboard is defined abnormal?
Malfunction diagnosis process:

Measure the voltage of this foot to 

neutral wire on the mainboard

54
Installation and Maintenance

Start

While power is off stir the blade 

No

with a tool to see whether the 

blade rotates  smoothly 

Tighten the screw; reassemble the blade, motor 
and shaft bearing rubber base sub-assy to make 

sure there is no foreign object between them
Yes

No

Yes

Is malfunction 

eliminated

Check if the connection of PG 
motor feedback terminal is firm

No

Insert the control terminal 

of PG motor tightly

Yes

No

Is malfunction 

Yes

eliminated

Check if the connection of PG 

No

motor control terminal is firm

Reinstall the blade 
and motor correctly

Yes

No

Is malfunction 

Yes

eliminated

Turn on the unit again; measure 

whether the output voltage on 
control terminal for PG motor is 
more than 50V  within 1 min after 

Yes

Yes

the louvers are opened

Yes

Is the motor started up

No

Replace PG motor

No

No

Yes

Is malfunction 

eliminated

Replace the mainboard 

with the same model

End

Sayfa 26

9. Maintenance

Service Manual

3. Malfunction of Protection of Jumper Cap C5

Main detection points:

● Is there jumper cap on the mainboard?

● Is the jumper cap inserted correctly and tightly?

● The jumper is broken?

● The motor is broken?

● Detection circuit of the mainboard is defined abnormal?

Malfunction diagnosis process:

55
Installation and Maintenance

Start

No

Appearance of the 

Is there jumper cap on the mainboard?

jumper cap

Assemble the jumper
cap with the same model

Yes

No

Is malfunction 

eliminated

No

Is the jumper cap inserted correctly 

and tightly?

Insert the jumper 

cap tightly

Yes

No

Is malfunction 

Yes

eliminated

Replace the jumper cap with 

the same model

Yes

Is malfunction 

eliminated

Yes

No

Replace the mainboard

with the same model

End

Sayfa 27

Service Manual
9. Maintenance

4. Malfunction of Zero-crossing Inspection Circuit Malfunction of the IDU Fan Motor U8

Main detection points:

● Instant energization afte de-energization while the capacitordischarges slowly?

● The zero-cross detectioncircuit of the mainboard is defined abnormal?

Malfunction diagnosis process:

56
Installation and Maintenance

Start

Turn power off for 

1minute,the turn 
back on

The unit returns to normal. 
Conclusion:U8 is displayed due to 
power off/on while the
capacitor discharges slowly.

U8 is still 
displayed

No

Yes

The zero-cross detection circuit 

of the mainboard is defined 
abnormal.Replace the mainboard 

with the same model

End

Sayfa 28

Service Manual

5 . High Temperature and Overload Protection (AP1 below means control board of outdoor unit) E8

Start

If the outdoor ambient temperature is 

higher than 53°C?

No

is good?

No

If the indoor and outdoor fan are 

running normally?

Yes

Replace outdoor 

mainboard

End

57
Installation and Maintenance

Normal protection, please use it 
after improving the outdoor ambient 

Yes

Unit restarts 

Yes

normally

temperature

No

Improve the radiating environment of 

Yes

Unit restarts 

unit (clean the heat exchanger and 

normally

remove surrounding obstacles)

No

Yes

Connect normally?
Adjust the 
connection

Yes

Replace fan

Yes

Fan capacitor is broken?

capacitor

No

Yes

Motor is broken?

Replace motor

No

Replace mainboard

Sayfa 29

6. Malfunction of detecting plate(WIFI)

Start

check if the connection wire

 are correctly connected

Yes

Replace the detecting 
 plate with the same model

Is malfunction 

eliminated

Replace the mainboard 

Yes
No

with the same model

The end

58
Installation and Maintenance

Service Manual

Sayfa 30

Service Manual

●Outdoor unit:  

1.Capacity charging malfunction (outdoor unit malfunction) (AP1 below is control board of outdoor unit) 

Main detection point: 

● Detect if the voltage of L and N terminal of wiring board is between 210AC-240AC by alternating voltage meter; 
● Is reactor (L) well connected? Is connection wire loosened or pull-out? Is reactor (L) damaged?

Malfunction diagnosis process: 

Turn on the unit 
and wait 1 minute

Use DC voltmeter 
to measure the 
voltage on the two 
ends of electrolytic 

capacitor 

Fault with the 
voltage testing 
circuit on 
control panel AP1

Replace the 
control 
panel AP1

Voltage higher than 
200V?

Y

Measure the AC voltage 
between 
terminal L and and N on wiring 

board XT(power supply)

Shut down the 
power and repair 
the power supply to 

power on and
restart the unit
If the fault is 
eliminated?

Voltage within 
210VAC~250VAC?

N
Y

restore the range
210VAC~250VAC

Y

Shut down the power and wait 20 minutes; 
or use DC voltmeter to measure the voltage 

N

on the two ends of capacitor (test3), 

until the voltage  is lower than 20V

Check the 
connection of reactor 
(Lin the Electrical Wiring 

Diagram)

Connect the reactor 
Laccording to Elec-

Re-energize and
turn on the unit
If the fault is 
eliminated?

If the wiring of 
reactor Lis normal?

N

trical Wiring Diagr-

am correctly

Y

Replace the control 
panel AP1

N

End

59
Installation and Maintenance

Y

Sayfa 31

2.Diagnosis for anti-high temperature, overload protection (AP1 below is control board of outdoor unit)

Main detection point:

● If the outdoor ambient temperature is in normal range;
● If the indoor and outdoor fan is running normal;
● If the radiating environment of indoor and outdoor unit is well.

Malfunction diagnosis process:

Anti-high temperature,
overload protection

Normal protection, please use 
it after improve the outdoor 

If the outdoor ambient temperature is 
higher than 53 °C?

Y

ambient temperature

N

After the unit de-
energized for 20min

Improve the
radiating 
environment of
unit 

If the radiating of outdoor 
and indoor unit is well?

Y

N

1. Check if fan terminal 
OFAN is connected well
2. Test if resistance value 
of any two terminals is less 
than 1kΩ with ohmic meter

If the indoor and outdoor 
fan work well?

N

Y

Replace fan 
capacitor C1

Replace
control board

AP1

Replace 
outdoorfan

End

60
Installation and Maintenance

Service Manual

Sayfa 32

Service Manual

3.IPM protection, phase current overcurrent (the control board as below indicates the control board 
    of outdoor unit) H5/P5
Mainly detect:
(1) Compressor COMP terminal  (2) voltage of  power supply (3) compressor 
(4) Refrigerant-charging volume  (5) air outlet and air inlet of outdoor/indoor unit 
 Troubleshooting:

Turn on the unit 
after energization

Check the connection 
between the control board 

Whether IPM 
protection occurs after the unit has 

and the compressor by 

N

referring to the electric 

operated for a while? 

wiring diagram

Check whether wires 
of compressor (UVW) are connected 

Whether 
the voltage between 
terminal L and terminal N
 of XT is  within 210AVC~

Correctly connect the wires of 

Y

compressor according to the 

correctly

electric wiring diagram, and 

then turn on the unit

250VAC?

Measure the resistance value 
among three terminals (UVW) 
of compressor with a resistance 

Check the power 
supply voltage and 
make the power voltage 

measuring meter. 

Whether IPM 
protection occurs after the unit has 

N

operated for a while? 

resume to the range 
of 210VAC~250VAC

Whether the 
resistance value of three terminals 

are almost the same. 

Y

1. Whether the heat exchangers of indoor unit and outdoor unit are 
dirty? Whether the radiation is affected because the unit is 

Measure the resistance 
between three terminals (UVW) 
of compressor and the copper pipe 

covered by the objects? 
2. When indoor fan and outdoor unit are operate normally?
3. Whether the system pressure is too high?
4. Whether the pressure is because there's too much refrigerant? 

with resistance measuring meter

Whether the 
resistance value is more than 

500ohm?

Correct it one by one 
according to the Service 
Manual, and then turn on 

Whether there's 
abnormal phenomenons 

Y

described as above? 

the unit. 

N

Replace the 
compressor  

N

Y

Whether the unit 
can operate normally? 

N

Y

Replace control 

Y

board

End

61
Installation and Maintenance

Sayfa 33

4. Start-up failure (following AP1 for outdoor unit control board)

Mainly detect:
●Whether the compressor wiring is connected correct?
●Is compressor broken?
●Is time for compressor stopping enough?
Fault diagnosis process:

Power on the unit

No

Restart it up after 
3 minutes

Is stop time of the compressor 

longer than 3 minutes?

Yes

Does startup fail?

Yes

Connect the wires as 
per the connection 
diagram

Are the wires for the compressor connected 

No

correctly? Is connection sequence right?

Yes

Replace the control panel AP1

No

If the fault is eliminated?

No

Replace the 
compressor

Yes

End

62
Installation and Maintenance

Service Manual

Sayfa 34

Service Manual

5. Out of step diagnosis for the compressor (AP1 hereinafter refers to the control board of the outdoor unit)

Mainly detect:
●Is the system pressure too high?
●Is the input voltage too low?
Fault diagnosis process:

unit is powered on.
Out of step occurs once the 

No

Is stop time of the 
compressor longer than 

3 minutes?

Yes

Are the wires for the compressor connected 

Is the connection made in clockwise 
correctly? Is connection sequence right?

direction?

No

Yes

Connect the 
wires correctly

Replace the 
control panel AP1

Yes

If the fault is eliminated?

No

Replace the 
compressor 

End

63
Installation and Maintenance

Out of step occurs in 

operation

capacitor C1
Check if the fan terminal 
OFAN is connected 
correctly

No

Replace the fan 

Is the outdoor fan working 

normally?

Yes

Replace the 
outdoor fan

Yes

Remove foreign 
objects

Is the outdoor unit blocked 

by foreign objects?

No

Replace the 

control panel AP1

Yes

If the fault is eliminated?

No

Replace the 
compressor 

End

Sayfa 35

6. Overload and air exhaust malfunction diagnosis (following AP1 for outdoor unit control board)

Mainly detect:
●Is the PMV connected well or not? Is PMV damaged?
●Is refrigerant leaked?
Fault diagnosis process:

64
Installation and Maintenance

Service Manual

20 minutes after the 
complete unit is 

powered off

Is the terminal FA for the 
electronic expansion valve 

Connect the 
wires correctly

No

connected correctly?

Yes

Resistances between the first four pins 
close to the terminal hole 
and the fifth 
pin are almost the same, less than 100 
ohm.

Replace the electronic 

expansion valve

Yes

If the fault is eliminated?

No

Replace the 

AP1
control panel 

Yes

If the fault is eliminated?

No

Coolant leakage, refilling 

the coolant

End

Sayfa 36

Service Manual

7. Communication malfunction: (following AP1 for outdoor unit control board)

Mainly detect:
●Is there any damage for the indoor unit mainboard communication circuit? Is communication circuit damaged?
●Detect the indoor and outdoor units connection wire and indoor and outdoor units inside wiring is connect well or not, if is 
there any
damage?
Fault diagnosis process:

Start

Did the equipment operate 
normally before the failure 

No

Yes

occurs?

Check the wiring of the indoor and 

outdoor units with reference to the 

wiring diagram

Check wiring inside 
of the indoor and 

Yes

Is the connection right?

outdoor units

No
No

Correctly connect the 
corresponding wires for 

The AP1 voltage 
detection circuit 
is at fault

Yes

Are wires broken?

the indoor and outdoor 

units with reference to 

the wiring diagram

No

If the fault is eliminated?
Check the communication 

No

circuit of the outdoor unit

If the fault is eliminated?

Replace the main board 

The communication 

Yes

AP1
of the outdoor unit

circuit is abnormal

No

If the fault is eliminated?

No

Replace the main board 
of the indoor unit

Yes

Yes

Yes

End

65
Installation and Maintenance

Sayfa 37

8. Malfunction of Overcurrent Protection

Main detection points:

● Is the supply voltage unstable with big fluctuation?

● Is the supply voltage too low with overload?

● Hardware trouble?

Malfunction diagnosis process:

Start

Yes
Yes

Is the supply voltage unstable

of the rated voltage on the nameplate

No
No

Yes

Is the supply voltage too low

Adjust the supply voltage to maintain it 
within normal range

with overload?

No

No

Is the indoor / outdoor
heat exchanger dirty,or are the air inlet

Yes

Clean the indoor and outdoor heat 
exchangers and remove the blockage 
of air inlet and outlet

and outlet blocked?

No

No

The fan is abnormal? Fan
speed is too low or fan doesnt rotate

Yes

Check the motor and reinstall the 
motor to have the fan run normally

No
No

Measure the current of live wire on 
the main board with a clamp ampere 

No

Replace the mainboard with the same 
model

meter. Is the current higher than the 
value of the overcurrent protection?

No

Yes

Is there blockage inside the system? 

Yes

Flush the heat exchangers with high 
pressure nitrogen

(Filth blockage, ice plug, greasy 
blockage, the cut off valve hasnt been 

opened completely)

No

No

Is the compressor running abnormally? 
Is there abnormal sound or oil leakage; 
Is the temperature of the shell too high, 

Yes

Replace the compressor

etc.?

No

Replace the mainboard 

with the same model

End

66
Installation and Maintenance

Service Manual

eliminated
Is malfunction 

Yes

eliminated
Is malfunction 

Yes

Is malfunction 

eliminated

Is malfunction 

Yes

eliminated

eliminated
Is malfunction 

Yes

Yes

Is malfunction 

eliminated

eliminated
Is malfunction 

Yes

Sayfa 38

9. Maintenance

Service Manual

9.3 Troubleshooting for Normal Malfunction

1. Air Conditioner Can't be Started Up

Possible Causes 
Discriminating Method (Air conditioner Status)
Troubleshooting 

Confirm whether its due to power failure. If yes, 
wait for power recovery. If not, check power 
supply circuit and make sure the power plug is 
connected well. 
Wrong wire connection between 
indoor unit and outdoor unit, or poor 
connection for wiring terminals 

No power supply, or poor connection 
for power plug

After energization, operation indicator isnt bright 
and the buzzer can't give out sound 

Under normal power supply circumstances, 
operation indicator isnt bright after energization

Make sure the air conditioner is grounded reliably
Make sure wires of air conditioner is connected 
correctly
Check the wiring inside air conditioner. Check 
whether the insulation layer of power cord is 
damaged; if yes, place the power cord.
Model selection for air switch is 
improper
After energization, air switch trips off
Select proper air switch

Electric leakage for air conditioner
After energization, room circuit breaker trips off at 
once

After energization, operation indicator is bright, 
while no display on remote controller or buttons 
have no action. 

Malfunction of remote controller 

2. Poor Cooling (Heating) for Air Conditioner 

Possible Causes 
Discriminating Method (Air conditioner Status)
Troubleshooting 

Set temperature is improper
Observe the set temperature on remote controller  Adjust the set temperature

Rotation speed of the IDU fan 
motor is set too low
Small wind blow 
Set the fan speed at high or medium 

Filter of indoor unit is blocked 
Check the filter to see its blocked 
Clean the filter 

Check whether the installation postion is proper 
according to installation requirement for air 
conditioner 

Installation position for indoor unit 
and outdoor unit is improper 

Discharged air temperature during cooling is 
higher than normal discharged wind temperature; 
Discharged air temperature during heating is lower 
than normal discharged wind temperature; Units 
pressure is much lower than regulated range 

Refrigerant is leaking 

Malfunction of 4-way valve 
Blow cold wind during heating 
Replace the 4-way valve 

Discharged air temperature during cooling is 
higher than normal discharged wind temperature; 
Discharged air temperature during heating is lower 
than normal discharged wind temperature; Unitt 
pressure is much lower than regulated range. If 
refrigerant isnt leaking, part of capillary is blocked 

Malfunction of capillary

Flow volume of valve is insufficient The pressure of valves is much lower than that 

stated in the specification
Open the valve completely 

Malfunction of horizontal louver 
Horizontal louver can't swing 
Refer to point 3 of maintenance method for details 

Malfunction of the IDU fan motor 
The IDU fan motor can't operate 
Refer to troubleshooting for H6 for maintenance 
method in details 

Malfunction of the ODU fan motor The ODU fan motor can't operate 
Refer to point 4 of maintenance method for details 

Malfunction of compressor 
Compressor can't operate 
Refer to point 5 of maintenance method for details 

3. Horizontal Louver Can't Swing

Possible Causes 
Discriminating Method (Air conditioner Status)
Troubleshooting 

Wrong wire connection, or poor 
connection 

Check the wiring status according to circuit 
diagram 

Stepping motor is damaged 
Stepping motor can't operate 
Repair or replace stepping motor 

Main board is damaged 
Others are all normal, while horizontal louver 
can't operate 
Replace the main board with the same model

67
Installation and Maintenance

Check the circuit according to circuit diagram 
and connect wires correctly. Make sure all wiring 
terminals are connected firmly

Replace batteries for remote controller
Repair or replace remote controller

Adjust the installation position, and install the 
rainproof and sunproof for outdoor unit

Find out the leakage causes and deal with it. Add 
refrigerant. 

Replace the capillary

Connect wires according to wiring diagram to make 
sure all wiring terminals are connected firmly

Sayfa 39

9. Maintenance

4. ODU Fan Motor Can't Operate

Possible causes 
Discriminating method (air conditioner status)
Troubleshooting 

Wrong wire connection, or poor 
connection 

Check the wiring status according to circuit 
diagram 

Measure the capacity of fan capacitor with an 
universal meter and find that the capacity is out of 
the deviation range indicated on the nameplate of 
fan capacitor.

Capacity of the ODU fan motor is 
damaged 

Power voltage is a little low or high Use universal meter to measure the power supply 

voltage. The voltage is a little high or low 
Suggest to equip with voltage regulator 

When unit is on, cooling/heating performance is 
bad and ODU compressor generates a lot of noise 
and heat. 

Motor of outdoor unit is damaged

5. Compressor Can't Operate

Possible causes 
Discriminating method (air conditioner status)
Troubleshooting 
Wrong wire connection, or poor 
connection 

Check the wiring status according to circuit 
diagram 

Measure the capacity of fan capacitor with an 
universal meter and find that the capacity is out of 
the deviation range indicated on the nameplate of 
fan capacitor.

Capacity of compressor is 
damaged 

Power voltage is a little low or high Use universal meter to measure the power supply 

voltage. The voltage is a little high or low 
Suggest to equip with voltage regulator 

Coil of compressor is burnt out
Use universal meter to measure the resistance 
between compressor terminals and its 0
Repair or replace compressor

Cylinder of compressor is blocked Compressor can't operate 
Repair or replace compressor 

6. Air Conditioner is Leaking 

Possible causes 
Discriminating method (air conditioner status)
Troubleshooting 

Drain pipe is blocked 
Water leaking from indoor unit
Eliminate the foreign objects inside the drain pipe

Drain pipe is broken 
Water leaking from drain pipe
Replace drain pipe 

Wrapping is not tight
Water leaking from the pipe connection place of 
indoor unit
Wrap it again and bundle it tightly 

7. Abnormal Sound and Vibration

Possible causes 
Discriminating method (air conditioner status)
Troubleshooting 

When turn on or turn off the unit, 
the panel and other parts will 
expand and theres abnormal sound 

Theres the sound of "PAPA"
Normal phenomenon. Abnormal sound will 
disappear after a few minutes. 

When turn on or turn off the unit, 
theres abnormal sound due to flow 
of refrigerant inside air conditioner

Water-running sound can be heard 
Normal phenomenon. Abnormal sound will 
disappear after a few minutes. 

Foreign objects inside the indoor 
unit or therere parts touching 
together inside the indoor unit 

Remove foreign objects. Adjust all parts position 
of indoor unit, tighten  screws and stick damping 
plaster between connected parts 
Foreign objects inside the outdoor 
unit or therere parts touching 
together inside the outdoor unit 

Theres abnormal sound fro indoor unit

Remove foreign objects. Adjust all parts position 
of outdoor unit, tighten  screws and stick damping 
plaster between connected parts 
Short circuit inside the magnetic 
coil 

Theres abnormal sound fro outdoor unit

During heating, the way valve has abnormal 
electromagnetic sound 
Replace magnetic coil 

Abnormal shake of compressor 
Outdoor unit gives out abnormal sound 
Adjust the support foot mat of compressor, tighten 
the bolts 

Abnormal sound inside the 
compressor 
Abnormal sound inside the compressor 

68
Installation and Maintenance

Service Manual

Connect wires according to wiring diagram to make 
sure all wiring terminals are connected firmly

Replace the capacity of fan

Change compressor oil and refrigerant. If no better, 
replace the compressor with a new one

Connect wires according to wiring diagram to make 
sure all wiring terminals are connected firmly

Replace the compressor capacitor

If add too much refrigerant during maintenance, 
please reduce refrigerant properly. Replace 
compressor for other circumstances. 

Sayfa 40

Service Manual
10. Exploded View and Parts List

10.1 Indoor Unit

7/9K

39
40
41
42

2
1
3
4
6

38

37

36

35

34

33

23
24
25
26
27
28
29
30
31
32

The component picture is only for reference; please refer to the actual product.

69
Installation and Maintenance

5

7
8

9
10

11
12

13

14

15
16

18
17

19

20
21

22

Sayfa 41

Service Manual
10. Exploded View and Parts List

NO.
Description

1
Evaporator Support

2
Axile Bush Sub-assy

3
Cross Flow Fan

4
Evaporator Assy

5
Motor Press Plate

6
Wall Mounting Frame Sub-assy

7
Fan Motor

8
Rear Case

9
Connecting pipe clamp

10
Screw Cover

11
Plasmacluster Ion

12
Rubber Plug (Water Tray)

13
Air Louver

14
Crank

15
Stepping Motor

16
Stepping Motor

17
Air Louver (Auto)

18
Stepping Motor

19
Electric Box Assy

20
Wire Clamp

21
Electric Box

22
Earthing

23
Terminal Board

24
Cable Clamp

25
Main Board

26
Jumper

27
Plug Pin

28
Helicoid Tongue

29
Guide Louver (lower)

30
Guide Louver (upper)

31
Electric Box Cover2

32
Display Board

33
Front Panel

34
Front Case

35
Filter Sub-Assy

36
Swing Lever

37
Left Axile Bush

38
Drainage Hose

39
Power Cord

40
Connecting Cable

41
Connecting Cable

42
Remote Controller

Some models may not contain some parts,  please 
refer to the actual product.

70
Installation and Maintenance